Beth Terry | June 30, 2008
What’s YOUR story? Everyone has a head full of myths about how the world works.
Oh yes you do. We have this wonderful brain that has the ability to combine truth and fiction in an instant. I didn’t realize how movies had affected my belief systems until I rented “Sound of Music” on a whim one […]
Beth Terry | June 29, 2008
The Resilience of the Human spirit. That’s what captivates me. Watching little kids dance. Seeing an older couple on a walk, still holding hands. Hearing a stadium full of kids in Hawaii singing (and signing) the YMCA song.
I love watching people connect; love seeing them forget themselves for a minute and reach out to […]
Beth Terry | June 21, 2008
Last summer, a first-grade class in Phoenix succeeded in frying an egg on the sidewalk. This week, you could wok-fry an entire plate of veggies. Spring lasted a couple of weeks, then in late May the temps started to sneak up to ‘triple digits’ as we Phoenicians are fond of saying.
But on Monday, it soared […]
Beth Terry | June 16, 2008
That’s a wonderful quote from Gerald Jampolsky’s book “Love is Letting Go of Fear.” And it’s so true. It’s rare for an upset to be a simple cause-and-effect situation.
Here, let me save you thousands of dollars in payments to a shrink. You’re sitting in the docs office. First question, “So, tell me what’s bothering […]
Beth Terry | June 11, 2008
Promises create Expectations. Advertising creates expectations. Agreements - whether casual or formal - create expectations. Common business practices and common courtesy create expectations. Why does this matter?
Because an expectation met creates TRUST on a conscious and subconscious level.
My mantra for customer service and for life is this: The difference between a happy and an unhappy […]
Beth Terry | June 2, 2008
The secret to maintaining an effective and successful volunteer organization is to remember “volunteer” is the operative word.
Too many volunteer organization leaders act as if they are running a Fortune 500 company. They forget that the volunteers are there because they get value from volunteering. If the value goes away, so do the volunteers.
All organizations […]
The way I see it, Cactus is the most resilient plant in the desert. If you find yourself stuck out on the desert and you can get past the thorns, its fruit will save your life. The same goes for us human critters. If we can get past the thorns of our own life, what we find in our core will save us and sustain us.
